Ошибка при печати на определенном принтере

Обсуждение Stimulsoft Reports.WPF
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Игорь
Сообщения: 18
Зарегистрирован: 06 апр 2011, 11:00
Откуда: Н.Новгород

Ошибка при печати на определенном принтере

Сообщение Игорь »

Добрый день.
На одном из ПК пользователя Windows XP SP3 32bit при печати из WPFприложения возникает ошибка (пробовали и с последней сборкой 2013.2.1615)

Код: Выделить всё

Application: MO.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Printing.PrintQueueException
Stack:
   at Stimulsoft.Report.StiReport.PrintWithWpf(System.Object, Boolean, Int32, Int32, Int32, System.String)
   at Stimulsoft.Report.StiReport.PrintWithWpf()
   at Stimulsoft.Report.Viewer.StiWpfViewerControl.OnReportPrint(System.Windows.RoutedEventArgs)
   at Stimulsoft.Report.Viewer.StiWpfViewerControl.InvokeReportPrint()
   at Stimulsoft.Report.Viewer.StiWpfViewerControl.OnViewerCommand(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.Input.CommandBinding.OnExecuted(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.Input.CommandManager.ExecuteCommandBinding(System.Object, System.Windows.Input.ExecutedRoutedEventArgs, System.Windows.Input.CommandBinding)
   at System.Windows.Input.CommandManager.FindCommandBinding(System.Windows.Input.CommandBindingCollection, System.Object, System.Windows.RoutedEventArgs, System.Windows.Input.ICommand, Boolean)
   at System.Windows.Input.CommandManager.FindCommandBinding(System.Object, System.Windows.RoutedEventArgs, System.Windows.Input.ICommand, Boolean)
   at System.Windows.Input.CommandManager.OnExecuted(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.UIElement.OnExecutedThunk(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.Input.ExecutedRoutedEventArgs.InvokeEventHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.Input.RoutedCommand.ExecuteImpl(System.Object, System.Windows.IInputElement, Boolean)
   at System.Windows.Input.RoutedCommand.ExecuteCore(System.Object, System.Windows.IInputElement, Boolean)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent)
   at System.Windows.UIElement.OnMouseUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
   at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at System.Windows.Application.Run()
   at Shell.App.Main()
Это возникает при печати на принтер HP LaserJet Pro 400 M401, на остальные принтеры печать идет без ошибок. Драйвера для принтера переставляли и брали самые последние - не помогало.
Подскажите, пожалуйста, в чем может быть проблема?
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HighAley
Сообщения: 1998
Зарегистрирован: 08 июн 2011, 11:36
Откуда: Stimulsoft Office

Re: Ошибка при печати на определенном принтере

Сообщение HighAley »

Здравствуйте.

Это известная проблема Windows XP.
Установите следующий пакет обновлений. Microsoft XML Paper Specification Essentials Pack

Спасибо.
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Игорь
Сообщения: 18
Зарегистрирован: 06 апр 2011, 11:00
Откуда: Н.Новгород

Re: Ошибка при печати на определенном принтере

Сообщение Игорь »

Aleksey Andreyanov писал(а):Здравствуйте.

Это известная проблема Windows XP.
Установите следующий пакет обновлений. Microsoft XML Paper Specification Essentials Pack

Спасибо.
Этот пакет установлен. При печати на Microsoft XPS Document Writer проблем не возникает (xps.png)
При печати из WPF Demo аналогичная ошибка (err.png, printer.png)

Код: Выделить всё

Application: Demo.Wpf.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Printing.PrintQueueException
Stack:
   at Stimulsoft.Report.StiReport.PrintWithWpf(System.Object, Boolean, Int32, Int32, Int32, System.String)
   at Stimulsoft.Report.StiReport.PrintWithWpf()
   at Stimulsoft.Report.Viewer.StiWpfViewerControl.OnReportPrint(System.Windows.RoutedEventArgs)
   at Stimulsoft.Report.Viewer.StiWpfViewerControl.InvokeReportPrint()
   at Stimulsoft.Report.Viewer.StiWpfViewerControl.OnViewerCommand(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.Input.CommandBinding.OnExecuted(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.Input.CommandManager.ExecuteCommandBinding(System.Object, System.Windows.Input.ExecutedRoutedEventArgs, System.Windows.Input.CommandBinding)
   at System.Windows.Input.CommandManager.FindCommandBinding(System.Windows.Input.CommandBindingCollection, System.Object, System.Windows.RoutedEventArgs, System.Windows.Input.ICommand, Boolean)
   at System.Windows.Input.CommandManager.FindCommandBinding(System.Object, System.Windows.RoutedEventArgs, System.Windows.Input.ICommand, Boolean)
   at System.Windows.Input.CommandManager.OnExecuted(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.UIElement.OnExecutedThunk(System.Object, System.Windows.Input.ExecutedRoutedEventArgs)
   at System.Windows.Input.ExecutedRoutedEventArgs.InvokeEventHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.Input.RoutedCommand.ExecuteImpl(System.Object, System.Windows.IInputElement, Boolean)
   at System.Windows.Input.RoutedCommand.ExecuteCore(System.Object, System.Windows.IInputElement, Boolean)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.ReRaiseEventAs(System.Windows.DependencyObject, System.Windows.RoutedEventArgs, System.Windows.RoutedEvent)
   at System.Windows.UIElement.OnMouseUpThunk(System.Object, System.Windows.Input.MouseButtonEventArgs)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
   at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs, Boolean)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
   at System.Windows.Input.InputProviderSite.ReportInput(System.Windows.Input.InputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawMouseActions, Int32, Int32, Int32)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr, MS.Internal.Interop.WindowMessage, IntPtr, IntPtr, Boolean ByRef)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Demo.Wpf.App.Main()
Есть еще варианты решения этой проблемы?
Вложения
err.png
err.png (133.42 КБ) 3413 просмотров
xps.png
xps.png (156.62 КБ) 3413 просмотров
printer.png
printer.png (19.38 КБ) 3413 просмотров
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HighAley
Сообщения: 1998
Зарегистрирован: 08 июн 2011, 11:36
Откуда: Stimulsoft Office

Re: Ошибка при печати на определенном принтере

Сообщение HighAley »

Здравствуйте.

К сожалению, мы не знаем решения данной проблемы.
Мы так и не смогли воспроизвести её на своих машинах.
Попробуйте ещё раз поставить пакет обновлений или переустановить драйвера принтера.

Спасибо.
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